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Shipping & Returns

We use United States Postal Service (USPS) for our shipping. We can easily change your order to be shipped via UPS or FedEx at the current shipping charges. Please contact us at the e-mail listed below if you have special shipping requests.

All orders are shipped no later than 1 business day from you order placement, unless stated otherwise. Most orders ship the same day before 5pm. For back orders, we will notify you via email on your tracking number and an anticipated delivery date.

**Shipping is Free after $69**

Return & Exchange Policy

You may return any products for a FULL refund within 15 days of purchase.
Returns between 15-30 days will receive a HALF refund.
Anything after 30 days you will not be able to receive a refund.

All products have a lot number cross referencing purity and ensuring that our products do not contain any THC.

Matters that are NOT covered by our policy involve heat. If any CBD product is heated beyond acceptable levels the product will not work. This can be from leaving it in a hot car or golf bag. Our products should always be kept in a cool and dry environment.

What can you Expect

You’re going to get a female, family-oriented business owner who cares about your well-being & health/wellness. You may experience some humor but always receiving an honest, caring exposure; alongside products that she believes in & uses herself w/her family. Always looking out for you and sharing experiences. 
If you don’t chat on the phone, on your first order; you will receive a ‘Thank You’ email (make sure you check your spam folder if you haven’t received an email within the first 24 hours) explaining a little bit about purchasing from Simply CBD Pittsburgh, and what to expect from that day forward; AND to learn about you and why you have purchased CBD. Again, thinking of You in mind! Be sure to return an email so she can learn about you. 
Always researching, learning & upgrading; trying to reach every demographic of yesterday, today and tomorrow!
Contact Gena today to learn more about the Pure | Natural Simply CBD Pittsburgh products & just see for yourself!